Detroit Technologies Product Return Policy
At Detroit Technologies, your satisfaction is our priority. Please review our return policy carefully.
Return Window
Returns are accepted within 3 days of delivery.
Eligible Returns
Only defective, damaged, or incorrectly shipped physical products can be returned. Items must be returned in their original condition and packaging. This applies to new and refurbished computers, networking equipment, and physical accessories.
Non-Returnable Items
Software, operating systems, PS/Xbox games, licenses, and other non-physical or digital products. Products damaged due to misuse, negligence, or accidental damage. Items not in original condition or missing parts/accessories.
How to Return
Contact us via phone, WhatsApp, or email within the 3-day period, provide your order number and reason for return, and follow the instructions from our support team.
Shipping for Returns
Customers are responsible for return shipping unless the product is defective or incorrectly shipped. Returns must be sent with trackable shipping.
Refunds / Replacements
Once your return is received and inspected, we will either replace the product or issue a refund (excluding shipping costs if applicable).
Thank you for choosing Detroit Technologies — your satisfaction and trust are important to us.